Privacy Policy

Fetch the Moon Dog Training (“Fetch the Moon,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how information may be collected, used, and protected when you visit fetchthemoon.net, contact Fetch the Moon Dog Training, submit information through our website or forms, or use our dog training services.

Information We Collect

We may collect information that you voluntarily provide to us when you contact us, request a consultation, complete an intake form, schedule a training session, or otherwise communicate with Fetch the Moon Dog Training.

This information may include:

• Your name
• Email address
• Phone number
• Home or service address
• General location
• Preferred contact information
• Appointment or scheduling information
• Information you provide through contact or inquiry forms

Because our services involve dog training, we may also collect information about your dog, including:

• Name
• Age
• Breed or breed mix
• Medical or behavioral considerations relevant to training
• Training history
• Behavioral concerns
• Training goals
• Household information relevant to the training plan

Please only provide information that you are comfortable sharing and that is reasonably necessary for us to provide training services.

Information Collected Automatically

When you visit our website, our website hosting provider or other website service providers may automatically collect limited technical information.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General website usage information
• Cookies or similar technologies necessary for website functionality

This information may be used to operate, secure, maintain, and improve our website.

How We Use Your Information

We may use the information we collect to:

• Respond to questions and inquiries
• Schedule consultations and training sessions
• Determine whether our services are appropriate for you and your dog
• Develop individualized training recommendations and plans
• Provide dog training services
• Communicate regarding appointments, training plans, or services
• Maintain client and business records
• Process or document payments
• Maintain records required for tax, accounting, insurance, or legal purposes
• Improve our website and services
• Protect our website, business, clients, and users from fraud, misuse, or security threats
• Comply with applicable laws and legal obligations

We do not sell your personal information.

Client Intake and Training Information

Information submitted through client intake forms, training agreements, consultation forms, or similar documents may be maintained as part of your client record.

This information is used to understand your dog's history, behavior, environment, and training needs and to provide appropriate training recommendations.

Certain records may be retained after training services have ended when reasonably necessary for business, insurance, tax, legal, or professional recordkeeping purposes.

Payments

Fetch the Moon Dog Training may accept payment through cash, electronic payment services, or other payment methods.

When you use a third-party payment service, that provider may collect and process information according to its own privacy policy and terms.

Fetch the Moon Dog Training does not intentionally collect or store complete credit or debit card information through this website unless a secure third-party payment processor is used.

Third-Party Services

We may use third-party service providers to help operate our business or website. These may include services for:

• Website hosting
• Website forms
• Email
• Scheduling
• Payment processing
• Business administration
• Website analytics or performance monitoring

These providers may process limited information as necessary to provide their services.

Their handling of your information may also be governed by their own privacy policies and terms.

Cookies

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to function properly. Other cookies may be used by our website provider or integrated services to understand website usage, improve performance, or remember visitor preferences.

Most browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website features.

Communications

If you contact Fetch the Moon Dog Training, we may use the contact information you provide to respond to your inquiry and communicate with you regarding consultations, appointments, training services, or other matters related to your relationship with us.

We will not add you to promotional email or text-message marketing solely because you contacted us unless you have agreed to receive those communications.

You may ask us to stop sending optional promotional communications at any time.

Photos, Videos, and Testimonials

Fetch the Moon Dog Training will not use identifiable client photos, videos, testimonials, or other client-provided content for public marketing purposes without permission when permission is reasonably required.

If you voluntarily provide a testimonial, review, photo, or similar content for promotional use, we may use that material for purposes consistent with the permission you provided.

How We Protect Information

We take reasonable administrative and technical measures to protect information in our possession from unauthorized access, disclosure, misuse, alteration, or loss.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Certain information may be retained for longer periods when necessary for:

• Client records
• Insurance documentation
• Tax or accounting requirements
• Legal obligations
• Dispute resolution
• Business recordkeeping

When information is no longer reasonably needed, we may delete or securely dispose of it.

Your Choices

You may contact us to:

• Ask what personal information we maintain about you
• Request that inaccurate information be corrected
• Request deletion of personal information when appropriate
• Ask questions about how your information is being used
• Request that optional marketing communications stop

Some information may need to be retained despite a deletion request when reasonably necessary for tax, accounting, insurance, contractual, legal, or other legitimate business purposes.

Third-Party Websites

Our website may contain links to third-party websites or services, including social media platforms.

Fetch the Moon Dog Training is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of those services before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, or business practices change.

The date at the top of this page will be updated when significant changes are made.

Contact Us

If you have questions about this Privacy Policy or the way Fetch the Moon Dog Training handles personal information, please contact us:

Fetch the Moon Dog Training
Centreville, Virginia
Website: fetchthemoon.net
Email: info@fetchthemoon.net